What is the process once I have selected the products that I wish to buy?
Please follow the instructions as they appear on your screen. However, should you need assistance during this process, call us on +91 8866916291. We will be happy to walk you through!
I would like some assistance in choosing my products. What are my options?
You are very welcome to get in touch with our customer assistance team via mobile, whatsapp on +918866916291. We would be more than happy to help you find your perfect product!
How do I send a Pratha product as a gift?
Get in touch with us and we will be happy to giftwrap your product, add a personalised card and route it to the gift recipient’s address!
How can I check the status of my order? Is it possible for me to track my order?
Once the order has been handed over to the courier agency,will email you a tracking code, along with the website link which will allow you to monitor the status of your shipment. The tracking code may take 24 business hours to activate on the tracking website. Please login and click on your orders, or call us on our helpline. We are here to help! You will receive a mail with a link to track your orders upon dispatch of the same from our end.
Can I Cancel My Order?
No. If you want to cancel your order you can send email at contact hkrishnastore@gmail.com for cancel the order. In this mail, you need to mention your order no. Or you can call on +918866916291.We can cancel it.
Can I Return My Order?
Yes. But, You can exchange your product at one time.
